We offer two membership tiers: Signature Member and Club Member. Each provides different benefits like free open play sessions, court reservations, and more. Please visit our Membership & Pricing page for details and to sign up.

Absolutely! Visitors and guests are welcome to enjoy the facility but will not receive the discounted rates, free play, or advanced reservation window that members enjoy. All players are required to create a free account and review and accept our Liability Waiver, Terms of Use and Privacy Policy before entering the facility.

While we don’t offer a formal trial membership, you can participate as a Club Guest in open play sessions, events, and reserve courts on a pay-as-you-go basis.

Currently, we offer month-to month memberships, but we are exploring discounted rates for longer commitments in the future. Stay tuned!

Yes, you can upgrade or downgrade your membership at any time. Upgrades take effect immediately, while downgrades will take effect at the start of the next billing cycle.

Yes, memberships are flexible and can be canceled at any time without penalties. Cancellations will take effect at the end of the current billing cycle.

If you sign up for a membership before our grand opening, your credit card will be charged for the first month and you won't be charged again until the second month after we open. Once we're open, membership fees will be billed monthly on the day of the month you signed up. You’ll receive an email reminder before each billing cycle.

Unused free open play sessions and reservation hours do not roll over to the next month. Be sure to make the most of your membership benefits each month!

We currently offer individual memberships, but we are considering family or group options in the future. Stay tuned!

We do not offer refunds. However, if you experience any issues or are dissatisfied with your membership, please contact our support team. We’re committed to addressing your concerns and finding a resolution.

We offer a range of programs, including open play, leagues, tournaments, clinics, workshops, social mixers, and special events for players of all skill levels.

Open play is a casual, drop-in session where players of all skill levels can join, put their paddles in the rotation, and play with whoever is next – making it a fun, social way to get on the court and meet new people.

Open play sessions are available seven days a week at designated times throughout the day. Each open play session is two hours long.

Yes, we limit open play sessions at 20 players to maximize playing time and minimize wait times between games.

Absolutely! We offer an exciting, dynamic training curriculum supported by a nationally recognized, accredited organization. More details will be available soon.

If you’re interested in becoming a teaching professional and helping players advance their pickleball skills, we’d love to hear from you! Email us at support@pickleball365.net to express your interest and we’ll be in touch.

You bet! We offer a free Intro to Pickleball class every week, plus beginner clinics and introductory leagues to help new players develop skills and gain confidence.

Yes! Non-members can join most programs and events, although members typically receive priority registration and discounted rates. All players are required to create a free account and accept our Liability Waiver, Terms of Use and Privacy Policy before entering the facility.

Certainly! We accommodate private events, corporate gatherings, and parties. Please email us at support@pickleball365.net with the details of your event or for more information.

We are conveniently located minutes from I-94, at the corner of County Line Road and Marine City Highway (26 Mile Road) in Fair Haven, MI. Our full address and a link to directions can be found at the bottom of this page.

Pickleball 365 is open 24 hours a day, 7 days a week, ensuring flexible playtimes for all players.

Pickleball 365 is a fully automated facility, meaning you can access and enjoy the courts without the need for on-site staff. Our doors unlock through the Pickleball 365 mobile app, and check-in happens automatically when you enter. Each court is equipped with a monitor displaying the names of everyone in your reservation, so you can head straight to your court and start playing.

While we don’t have staff on-site at all times, there's a good chance you'll see a Pickleball 365 team member if you visit during core hours. Our fully automated system allows us to remain open 24/7, 365 days a year, giving you the freedom to play whenever it fits your schedule!

Yes, we have ample free parking available for members and guests.

Pickleball 365 is a climate controlled environment with premium lighting, tournament grade CushionX courts, instant video replays, automated scoreboards, and individually fenced courts to ensure uninterrupted play.

We have 3 regulation-size pickleball courts designed for comfortable play and reduced injury risk. Two courts measure 32 feet by 60 feet, and one measures 30 feet by 60 feet.

Our courts feature CushionX, the official cushioned surface of the PPA Tour, endorsed by top professional players. CushionX provides excellent ball bounce and traction, while also minimizing joint impact to help prevent injuries, ensuring a top-quality playing experience.

It's simple! Open the Pickleball 365 mobile app, go to the “Reservation” tab, select your appointment, and tap “Unlock Door.” The door unlock option is available 15 minutes before your reservation starts and remains active throughout your reservation time.

No, a reservation is required to enter the facility. However, if you'd like to schedule a visit, we’d be happy to arrange it. Please email us at support@pickleball365.net to set up a day and time.

Yes, our facility is fully ADA- compliant, with accessible parking and restrooms.

Yes, players must follow court rules, fair play, and proper court etiquette. Full guidelines are posted at the facility.

We recommend wearing comfortable athletic clothing and require all players to wear non- marking court shoes. Proper attire is required on the courts.

No, we do not have locker rooms or showers at the facility. We have two accessible bathrooms available for you to use.

We’ve got you covered! We provide free pickleball paddles and balls for use during court reservations, lessons, and open play. You’re also welcome to bring your own.

We prioritize player safety with regular court maintenance and first-aid kits on-site. Emergency contact information is posted throughout the facility.

You’re welcome to bring water bottles, single-serve non-alcoholic drinks, and small snacks. Please keep all food and drinks off the courts and limit consumption to the designated seating areas. A hydration station is available at the front of the facility for refilling water bottles. We do not have food or beverages for sale on-site.

No, smoking and vaping are not allowed inside the facility. Alcohol is also prohibited; guests may not bring or consume it on the premises. Violations of these policies may result in fines up to $500 and account suspension. Alcohol may be permitted for certain parties or special events, subject to prior approval.

Players must be at least 18 years old to use the facility independently. Children may participate when accompanied by an adult.

Click here to create a free account on our website and follow the prompts. You’ll need to provide some basic information and accept our Terms of Use and Privacy Policy. You can also create an account by downloading our iOS app or Android app.

Pickleball 365 uses an email based password-less login system for enhanced security. Instead of relying on traditional passwords, you receive a unique login link via email, ensuring a safer and more convenient way to access your account.

Yes, you can set a password for your account if preferred. To do so, log out from the Account tab, then select “Log in with your password.” Follow the prompts to reset your password, and a link will be sent to your email. Use the link to create a password for future logins.

Yes, and we highly recommend downloading it! Our iOS app for Apple devices and Android app for Google devices offer the easiest and most convenient way to interact with Pickleball 365. While you can access all features through our website, most of our customers find the app to be their preferred choice for managing everything seamlessly.

Log into your account, click on the “Account” icon at the bottom of the screen, then click “Account Info” to update your information. If you need to update the email address associated with your account, please send an email to support@pickleball365.net.

You can reach customer support by sending an email to support@pickleball365.net. We aim to respond to all inquiries within 24 hours.